What do I need to shop at Muktobazaar.com?
Shopping at Muktobazaar.com is easy. All you need is a Muktobazaar.com user account and a credit card or PayPal.com account or Bank Account.

How do I register a Muktobazaar.com account?
Click on the "New User" button. Enter the necessary information in the fields and click on "Create Account" button. Please make sure you provide the correct information here to help us serve you better.

I forgot my Password. How can I retrieve them?
You can retrieve your Password by going to the “Forgot Password?” page. If you forget your Password use the "Password Recover" option to retrieve your Password. Use the email address you used to register your Muktobazaar.com account. The retrieved information will be mailed to that address.

NOTE: You cannot retrieve any information if you forget both your Email and your Password.

How do I add items to my shopping cart?
Choose a destination and browse through the categories. Type in the quantity of the item(s) you want to buy and then click on the "Buy" button at the bottom of the page. This will add/update items to your basket. You can change/update your basket any time before submitting your order. Items in your shopping cart are shown on the right on every page.

How do I remove items from my shopping basket?
To remove any item click on the "Add/Remove Items" button to view your shopping basket in detail. Here click on the "Remove" button for the item you want to remove. You can also update the amount for any item from here. Change the item amount and click on "Update" button to update.

How do I finish shopping and place my order?
Once you've finalized your shopping basket go to the order process page by clicking on the "Start Order Process" button on the right. This will start your checkout process. You can still change/update your basket. After you're satisfied with your items click on the "Next > Step 1" button to go to the Step 1 of the process. On this page select a delivery date and time, type in any special instructions/comments if you have any and/or any gift message if appropriate.

Select a delivery address from the drop down list or enter a new one if you want to deliver the goods to a different address.

Clicking on the "Next > Step 2" button on the "Delivery Information" page will take you to PayPal.com for providing credit card in formations. Fill up the form exactly as your credit card billing address and complete the payment.

That's it! Your order will be processed and delivered to the delivery address you provided on the date you selected.

How do I add a new shipping address?
You can always add new shipping addresses during checkout. You'll have to add an address only once. The next time you shop you can just select that address from the address drop down list or add another new address!

How do I check my order status?
You can check you order status by going to the "Track Order" page.

Is it safe to shop at Muktobazaar.com?
You don't have to worry about the safety of your credit card information when shopping at Muktobazaar.com. You can rest assured that your online shopping experience at Muktobazaar.com will be a secure one. Muktobazaar.com uses encryption technology to ensure that any information you transmit during the ordering process is secure.